Terms and Conditions

1. Acceptance of Terms

By accessing or using any product, service, or website operated by Rimo Dream Labs (“Rimo,” “we,” “us,” or “our”), you agree to be bound by these Terms and Conditions (“Terms”). If you are using our services on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

If you do not agree to these Terms, you must not access or use our services.

2. Description of Service

Rimo provides an AI-native demo video platform that transforms plain-English briefs into production-grade demo videos using real product screens (“Service”). The Service includes all associated software, features, tools, and documentation made available by Rimo.

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time with reasonable notice where practicable.

3. Account Registration

To access certain features of the Service, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information during registration.
• Maintain and promptly update your account information to keep it accurate and complete.
• Keep your login credentials confidential and not share them with any third party.
• Notify us immediately at support@rimodreamlabs.ai if you suspect unauthorised access to your account.

You are responsible for all activity that occurs under your account. Rimo is not liable for any loss or damage arising from your failure to protect your credentials.

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:

• Use the Service to create, distribute, or promote content that is unlawful, harmful, defamatory, obscene, or otherwise objectionable.
• Reverse-engineer, decompile, disassemble, or attempt to derive the source code of any part of the Service.
• Introduce viruses, malware, or any other malicious or technologically harmful material.
• Use automated scraping, crawling, or data extraction tools without our express written consent.
• Resell, sublicense, or otherwise make the Service available to third parties without a separate written agreement with Rimo.
• Violate the intellectual property rights of Rimo or any third party.

We reserve the right to suspend or terminate access for any violation of these provisions without notice.

5. Intellectual Property

All content, software, trademarks, trade names, logos, and other intellectual property associated with the Service are owned by or licensed to Rimo Dream Labs. Nothing in these Terms grants you any right, title, or interest in our intellectual property beyond the limited licence to use the Service as described herein.

You retain ownership of any content you upload, submit, or create through the Service (“User Content”). By submitting User Content, you grant Rimo a non-exclusive, worldwide, royalty-free licence to use, process, and store that content solely for the purpose of providing and improving the Service.

6. Payments and Subscriptions

Certain features of the Service may require payment. All fees are stated in US dollars unless otherwise specified and are exclusive of applicable taxes. By providing payment information, you authorise us to charge the applicable fees to your payment method on the agreed billing schedule.

Subscription plans renew automatically at the end of each billing period. You may cancel your subscription at any time; cancellation takes effect at the end of the current billing period. We do not provide refunds for partially used billing periods unless required by applicable law.

7. Disclaimer of Warranties

The Service is provided on an “as is” and “as available” basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Rimo Dream Labs and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, goodwill, or other intangible losses, arising out of or in connection with your use of or inability to use the Service.

Our total cumulative liability to you for any claims under these Terms shall not exceed the greater of (a) the amount you paid to Rimo in the twelve months preceding the claim, or (b) one hundred US dollars (USD 100).

9. Indemnification

You agree to indemnify, defend, and hold harmless Rimo Dream Labs and its affiliates, officers, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of your use of the Service, your violation of these Terms, or your infringement of any third-party rights.

10. Third-Party Services

The Service may integrate with or link to third-party websites, products, or services. We do not control and are not responsible for the content, privacy practices, or terms of those third parties. Your use of third-party services is governed by their respective terms and policies.

11. Termination

Either party may terminate these Terms at any time. We may suspend or terminate your access immediately if you breach these Terms or if we are required to do so by law. Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination — including intellectual property, disclaimer of warranties, limitation of liability, and governing law — shall survive.

12. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the revised Terms on this page with an updated effective date and, where appropriate, by sending an email to the address associated with your account. Continued use of the Service after such changes constitutes your acceptance of the revised Terms.

13. Governing Law

These Terms are governed by and construed in accordance with applicable law. Any disputes arising under these Terms shall be resolved through good-faith negotiation in the first instance. If a dispute cannot be resolved informally, the parties agree to submit to the exclusive jurisdiction of the courts of competent jurisdiction.

14. Contact Us

If you have any questions about these Terms, please contact us at:

Rimo Dream Labs
Email: support@rimodreamlabs.ai